Employee Assistance Program (EAP)
Help When You Need It
BWH® Hotels offers an Employee Assistance Program (EAP) through Health Advocate. You have access to information and resources that help you and your family identify and resolve problems affecting emotional and physical health.
How the EAP Works
There’s no need to enroll in the EAP — you and your eligible family members – your spouse, dependent children, parents and parents-in-law – are automatically covered. BWI Hotels pays the entire cost of EAP services provided, and you are not required to meet any deductible or make other payments for services provided by an EAP counselor. However, your counselor may refer you to a professional, who may charge you a fee for their services.
Online Resources
For online resources, go to www.HealthAdvocate.com/bestwesternintern. (Registration code: 9QCD8LB). and search company name Best Western International. There you’ll find:
- Resource Library
- Self-Assessment Tools
- Health Care Links
- Childcare and Eldercare Locator
- Health and Wellness Services and Resources
- Legal and Financial Tools
Contact Health Advocate to Get Started
Simply call 1-866-799-2728. This toll free line is available 24 hours a day, 7 days a week, 365 days a year. All calls to Health Advocate are completely confidential.
Check out Health Advocate’s web-based services by visiting www.HealthAdvocate.com/bestwesternintern. (Registration code: 9QCD8LB). Search company name: Best Western International
How to Get Help
Simply call Health Advocate toll-free number at 1-866-799-2728, then speak with a counselor about such things as:
- Marital and Relationship Issues
- Job Stress
- Retirement Planning
- Eldercare and Aging Parents
- Family Difficulties
- Life Changes
- Domestic Violence
- Childcare Needs
- Child Concerns
- Alcohol and Drug Abuse
- Eating Disorders
- Work-Related Challenges and Issues
- Personal Legal Issues
- Personal Stress
- Financial Concerns
Work/Life Services – Support for Your Life!
A Work/Life Specialist will search for resources in your area, providing availability and rates. Here are examples of resources they can find:
- Childcare centers, nanny agencies, pre-school centers, back-up care, summer camps
- Pet sitters
- Special Needs programs
- Assisted living, nursing homes, independent living, home health aides, adult day services
- Personal/Family Law attorneys: adoption, guardianship, custody, child support, divorce
- Elder law attorneys: wills, durable Power of Attorney, health directives
- Financial/Legal consultants: debt, budgeting, bankruptcy, college/retirement planning
- Senior centers, geriatric care managers
- Adults with disabilities
Expert Healthcare Help
Health Advocate’s Personal Health Advocates are healthcare experts who can help you get the right care at the right time, and resolve a wide range of healthcare and insurance issues.
They can:
- Help you understand your benefits
- Support medical issues, from common to complex
- Answer questions about diagnosis and treatments
- Coordinate services related to all aspects of your care
- Research the latest treatment options
- Find the right in-network doctors and make appointments
- Coordinate second opinions and transfer medical records
- Resolve insurance claims and billing issues
- And much more
Health Advocate
Health Advocate is available to all employees, their spouse or domestic partner, dependent children, parents and parents-in-law.
To get started, simply call Health Advocate toll-free at 866-799-2728 or go to HealthAdvocate.com/bestwesternintern (Registration code: 9QCD8LB). You will also receive a brochure that outlines the many ways Health Advocate can help.
Our decision to offer Health Advocate reflects our commitment to helping you get access to the right care when you need it and saving time, money and worry. We hope you take full advantage of this valuable service.